At Niksy, we craft intimate essentials that blend comfort and confidence. For hygiene reasons, all underwear sales are final — but we’ll always ensure your satisfaction.

Returns

Due to the intimate nature of our products, we cannot accept returns or exchanges on worn items.
If you receive a damaged or incorrect order, contact us within 7 days of delivery at [contact@niksy.shop] with your order number and clear photos. We’ll arrange a replacement or refund.

Refunds

Once approved, refunds are processed to your original payment method within 5–10 business days.